So That We May Provide Proper Service...
Order Policies
-
Pick-Up And Shipping: Customer pick-up orders must be placed in advance.
Orders not picked up within five (5) business days will be considered canceled orders and charged a 15%
re-stocking fee. All orders are shipped C.O.D. certified check or money order. Company checks are accepted
with prior approval. New terms authorized pending credit check.
-
Payment And Fees: All past due invoices will be charged 1.5% per month on an
overdue balance. There will be a $35.00 charge on all NSF checks. Due to the expense of processing an
order, invoices under $40.00 will be charged a $2.50-$5.00 minimum order fee. We accept VISA, Mastercard,
Discover, and American Express. (There is a 3% charge applied to process invoices when using a credit
card.)
-
Claims And Returns: All claims for shortages must be made within 5 days of
receipt of goods. Please examine your merchandise before printing. We cannot accept returns on decorated
garments under any circumstances. Because of the man-hours involved, there is a 15% restocking fee on all
returns.
Price Adjustments
-
Changes in Pricing: Due to the volatility of the industry, prices are
subject to change without notice. However, we will make every attempt to inform you of any changes.